Provided the expertise needed to navigate CMS regulatory and payment changes. Served as liaison to the Board of Directors to support compliance. Ensured front-line staff closest to the change participated in process improvement efforts. Supported a robust feedback loop that provided staff with quality metric data on a team level. Provided on-going support for strong education programs. Always focused on quality care that met patient and family goals while also meeting organizational expectations.
Privileged to support patients and families through all phases of their hospice experience in a variety of settings across the country.
Provided leadership in support of organizational goals. Served as a representative to state and regional regulatory organizations. Skilled in navigating CMS changes and audits. Go-to resource for vendors looking for feedback on their hospice support products.
Review of your compliance program. Support in strengthening various elements as needed. Assistance in responding to government audit requests. Litigation support. Education support in response to self-identified opportunities for improvement. Response to issues identified during surveys or audits.
Review of the organization's Quality Assessment Performance Improvement program. Hospice Compare and Hospice Item Set data review. Identification of gaps and additional opportunities for improvement.
Evaluation of use of data to improve the quality of care. Integration of patient and family goals into organizational goals. Identification of metrics needed to provide feedback on current processes. Support for process improvement approaches that include key stakeholders.
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807 South Prospect Street, Gallatin, Missouri 64640, United States